How DZ Bank Shapes Success Together With Fun Digital Learning

Ongoing training in digital skills, from modern forms of collaboration to technology trends in finance and digital business models - DZ Bank relies primarily on Masterplan's high-quality, continuously updated “Change” content and combines this with internally produced in-depth training courses, e.g. on the topic of “Artificial intelligence in finance”, using the learning path editor.

Use Case:
Digital Transformation
Sector:
Banking
Employees:
4,000+
270
... minutes average learning time of a user in total
90%
... of the workforce are live one year after launch
70+
... self-produced videos

The Challenge

Making unlimited learning content available to all colleagues at international locations was nearly impossible before.

However, especially in times of extreme change in the banking environment, it was crucial to offer up-to-date, appealing and, above all, individualized training courses on a central platform.

Internal courses also took several hours or even days to complete, which meant too much effort for both managers and participants.

It was important to us to enable contemporary, individual and flexible learning that is fun. That embeds all content on a central platform – including our own internal contributions.

Kerstin Manser

HR Development | DZ Bank

The Solution

In collaboration with Masterplan, DZ Bank has digitized internal training and enhanced the platform's broad content with its own specialized video and course materials.

With individual learning paths, executives as well as junior staff and individual teams are offered target group-specific learning materials. The internal courses are available in short and effective learning chunks in both German and English for colleagues worldwide and can be accessed flexibly.

Since the launch, over 99 percent of DZ employees have used the Masterplan platform. Over 82 percent of them have successfully completed at least one lecture DZ Bank has already produced more than 70 lectures themselves.

The number of over 2,700 users since the launch and the rapid development of the companies own area prove that we are on the right track.

Florian Hess

Expert HR Development | DZ Bank

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