Whistleblower System at Masterplan com GmbH

Compliance with legal regulations, internal rules and compliance standards is a top priority for Masterplan com GmbH. Our whistleblower system helps us identify potential violations early on and take effective action to minimise damage to our company, our employees and our business partners.

We offer several channels for reporting violations. Reports to the whistleblower system can be submitted at any time, anonymously if desired. An investigation will only be initiated after careful examination of the report and if there are concrete indications of a serious violation of the rules. Investigations are conducted with the maximum level of confidentiality.

We encourage all whistleblowers to use our internal reporting office. Whistleblowers and affected parties are guaranteed a maximum level of protection. No reprisals or discrimination will be tolerated as a result of a report. Whistleblowers can communicate openly or anonymously with the internal reporting office and the responsible contact persons. If an external reporting office is preferred for submitting a report, we refer to the external reporting office of the Federal Government (in German language) at the Federal Office of Justice.

Further information is provided in detail in our procedural rules.

Information can be provided via the following communication channels:

Via online platform:
Masterplan com GmbH whistleblowing system
An anonymous report with the possibility of communication can only be
submitted via the whistleblower system.
Via e-mail at:
ir@amadeus-fire.de
By mail to:
Amadeus Fire AG
Investor Relations
Hanauer Landstrasse 160
D-60314 Frankfurt/Main
By telephone at:
+49 69 96 87 61 80
If desired, a personal interview can also be arranged, but this requires first contacting us through one of the channels listed.

In order to process reports correctly and quickly, it is necessary to clearly identify which subsidiary is affected.

Complaints procedure in accordance with the Supply Chain Due Diligence Act (Section 8 LkSG)

In addition to our general whistleblowing system, we provide a complaints procedure in accordance with Section 8 of the Supply Chain Due Diligence Act (LkSG).

This procedure is intended for both employees of Masterplan com GmbH and external parties such as employees of suppliers or business partners. Risks relating to human rights or the environment as well as actual violations that occur in our own business or along our supply chain can be reported.

The complaints procedure is accessible via the same reporting channels as the general whistleblowing system. When submitting a report, please indicate, if possible, whether it concerns a human rights or environmental violation in accordance with Section 8 LkSG.

Information on the procedure, responsibilities and rights within the framework of the complaints procedure is described in detail in our procedural rules.

Notice:

We would like to point out that our internal reporting office is not intended for general complaints. Please address such complaints directly to the appropriate contact person.