👣 You are here. Welcome to the Future🤝
At Masterplan, our mission is to make corporate learning engaging and impactful. You will manage the entire Workforce IT environment for Masterplan's employees, ensuring every Masterplaner can work smoothly, securely, and with the best tools. You’ll handle day-to-day IT operations, device management, SaaS administration, network management, and InfoSec, while always seeking ways to improve how we work and to become more efficient.
⚠️ Caution: This is not a job description 😉
Were you looking for those long, boring texts that rehash what you already know how to do? Or describe endless job expectations, and only focus on what they want from you? 🙄
At Masterplan, we don’t constrain people by job descriptions ⛔
Instead, we are looking for anyone who shares our core values and is passionate about Education. If you radiate with positive energy, are incredibly proactive, and you consistently thrive, WE WANT YOU!
🏆 Your impact here:
Oversee the entire lifecycle of corporate assets (macOS/Windows devices, peripherals, SaaS applications), from strategic planning and IT procurement through maintenance, deployment, to secure decommissioning.
Manage and enforce configurations, security policies, and application deployment using our Mobile Device Management (MDM) tools (Iru/Intune).
Administer digital identities, accounts, and permissions across all corporate SaaS platforms (e.g., Google Workspace, Microsoft 365, etc.).
Design and implement automation for efficient and secure user onboarding and offboarding.
Administer and maintain our office LAN/WLAN infrastructure, monitoring network performance to ensure reliable high-speed connectivity.
Maintain a robust security posture by performing patch and vulnerability management across the entire device fleet.
Actively manage the Endpoint Detection and Response (EDR) solution, including monitoring security events and responding to incidents.
Collaborate with the Information Security team to continuously improve our ISMS and successfully pass audits
Deliver responsive and friendly IT support for our team, ensuring smooth daily operations.